Directions

  • Inbound

    Let us be your voice. From customer service inquiries to tech and order entry support, you’ll want each and every one of your customers to experience the very highest quality customer service.

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  • Shared/Dedicated

    Select a service model that meets the needs of your business—we offer both options of outsourced customer care.

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  • IVR

    Interactive Voice Response can be a great high-impact, low-cost tool for maintaining customer satisfaction.

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  • Outbound

    Whether you’re B2B or B2C, our friendly, Midwestern-based outbound call professionals can have a huge impact on your business.

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Join Our Team

Who We Serve

Retail Solutions


Retail Solutions


We know retail. We’ve been in the business a long time, and we know what works. From e-commerce order entry processing to catalog requests to upselling and more, we've got you covered.

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Financial Services


Financial Services


Banks, credit card companies, and prepaid card companies all rely on us to provide the very highest level of domestic customer care, maximizing customer retention while minimizing costs.

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Product Support


Product Support


Whether receiving technical support, needing computer help desk assistance, password resets, or log in assistance, Five Star Call Center's employees are always ready to help.

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Professional Services


Professional Services


With over 20 years of healthcare call center experience, we’re pros at helping healthcare organizations develop the perfect inbound and outbound plan for their goals.

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Why Five Star Call Centers

They took hundreds of our calls, with literally no notice, and kept us in business until repairs were made.

Blick Art Materials
Client since March 2007

34 Years of Experience
88% First Call
Resolution
Midwest Workforce Midwest Workforce

Our People

Meet Us

  • Chris Putzier
  • Terri Almer
  • Miranda Tiede
  • Troy Holt
  • Joel Sylvester
  • Ray Peterson
  • Georgette Weavill
  • John Coulter
  • Dave Basart
  • Kevin Carmody
  • Chris Kolsrud

We're here to help. Drop us a line using this simple online form, or give us a quick call at 800-561-2780.

Last week we shared how we support Fab Furs with call center services at #OpsSummit site tours. Awesome parnter! pic.twitter.com/5MhTpjH3vE
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