Directions

  • Inbound

    Let us be your voice. From customer service inquiries to tech and order entry support, you’ll want each and every one of your customers to experience the very highest quality customer service.

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  • Shared/Dedicated

    Select a service model that meets the needs of your business—we offer both options of outsourced customer care.

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  • IVR

    Interactive Voice Response can be a great high-impact, low-cost tool for maintaining customer satisfaction.

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  • Outbound

    Whether you’re B2B or B2C, our friendly, Midwestern-based outbound call professionals can have a huge impact on your business.

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Join Our Team

Who We Serve

Retail Solutions


Retail Solutions


We know retail. We’ve been in the business a long time, and we know what works. From e-commerce order entry processing to catalog requests to upselling and more, we've got you covered.

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Financial Services


Financial Services


Banks, credit card companies, and prepaid card companies all rely on us to provide the very highest level of domestic customer care, maximizing customer retention while minimizing costs.

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Product Support


Product Support


Whether receiving technical support, needing computer help desk assistance, password resets, or log in assistance, Five Star Call Centers' employees are always ready to help.

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Professional Services


Professional Services


From healthcare, insurance, utilities, and more, our employees are specially trained and qualified to support your company in a highly professional manner

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Why Five Star Call Centers

As we have expanded our technology to provide the best service we can to our customers, Five Star has expanded with us.

J&P Cycles
Client since November 1997

34 Years of Experience
76 Net Promoter Score
Midwest Workforce Midwest Workforce

Our People

Meet Us

  • Chris Putzier
  • Terri Almer
  • Miranda Tiede
  • Troy Holt
  • Joel Sylvester
  • Ray Peterson
  • Georgette Weavill
  • John Coulter
  • Dave Basart
  • Kevin Carmody
  • Chris Kolsrud

We're here to help. Drop us a line using this simple online form, or give us a quick call at 800-561-2780.

Christmas is the most wonderful time of the year, but if you own a business, it’s also probably the busiest. Here… twitter.com/i/web/status/9…
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