Client Testimonials

Our 2 companies share similiar values and cultures. Five Star Call Centers makes it easier to complete our common goal of brand recognition.

Client since 2008

Our Call Center normally utilizes Five Star's services for overnight and overflow calls. However, when we lost phone service for several hours three times during a one month period due to accidental fiber cuts in our area, Five Star saved us. They took hundreds of our calls, with literally no notice, and kept us in business until repairs were made.

Blick Art Materials
Client since March 2007

We wanted our customers to be treated like we would treat them ourselves. A goal any company would probably want. Five Star wasn’t the first company we tried for after-hours coverage. Believe me, there is a difference. We are very satisfied with their performance.

Burgers’ Smokehouse
Client since June 2000

When J&P Cycles was in the market for a company to handle our calls, we were looking for a company who would grow with us and provide the same level of customer service to our customers that our reps provide. Five Star has not disappointed us. As we have expanded our technology to provide the best service we can to our customers, Five Star has expanded with us. The Five Star team has worked closely with us and we have a strong working relationship. We are treated as a customer of Five Star and not as just another client of Five Star.

J&P Cycles
Client since November 1997

Five Star has been a terrific partner of Banking UP since November 2012 when we switched from another outsourced customer service provider. The migration was seamless with no interruptions in any way to cardholders. Agents are professional and courteous to customers. Five Star is extremely flexible and call center management has been willing to accommodate all of our work flow exceptions as needed.

Banking Up
Client since November 2012

Five Star Call Centers is a wonderful partner to engage for all your customer care needs. Five Star has been supporting our customers since 2012 and has been quick to adapt to new programs and actively address unforeseen situations. The associates are professional and knowledgeable when interacting with our customers and the management team is always professional and accommodating. Five Star Call Centers meets all our financial services needs and we look forward to growing together.

Meta Payment
Client since 2012

Last week we shared how we support Fab Furs with call center services at #OpsSummit site tours. Awesome parnter!